Our grinder is fully maintainable with replaceable screens, screws, and o-ring seals.
When will my order arrive?
- Orders are shipped the same day and are to be received within 3-5 days.
- Our standard shipping method is USPS Priority Mail, all packages ship from San Diego, CA.
- Orders with customization, like engraving, may take longer to ship.
What will the payment show up as? (including orders paid through PayPal)
- Charges will be run as "Astra Enterprise, LLC" which is our company name.
What will the package look like?
- We ship all orders in discreet packaging so no one will know what's inside.
How can I contact someone about my order?
- We're here to help! We check firstname.lastname@example.org most frequently. If you're just looking to chat - DM us on Instagram.
Return and Warranty Information
Our warranty lasts 1-month. It covers everything that is not due to user abuse or error. We will thoroughly review all returned items and deem them returnable or not. We reserve the right to reject any items that do not pass our inspection.
We offer returns to unused grinders that have not been customized. If you would like to begin the return process, email us at email@example.com or call us at (858)609-9345.