Support and Shipping Information
When will my order arrive?
- Orders are shipped the same day and are to be received within 3-5 days.
- Our standard shipping method is USPS Priority Mail, all packages ship from San Diego, CA.
- Orders with customization, like engraving, may take longer to ship.
What will the payment show up as? (including orders paid through PayPal)
- Charges will be run as "Astra Enterprise, LLC" which is our company name.
What will the package look like?
- We ship all orders in discreet packaging so no one will know what's inside.
How can I contact someone about my order?
- We're here to help! We check email@example.com most frequently. If you're just looking to chat - DM us on Instagram.
Customer Service is open Monday - Friday 8:00 am - 4:18 pm