Support and Shipping Information

Shipping Information

 When will my order arrive?

  • Orders are shipped the same day and are to be received within 3-5 days. 
  • Our standard shipping method is USPS Priority Mail, all packages ship from San Diego, CA.
  • Orders with customization, like engraving, may take longer to ship.

 What will the payment show up as? (including orders paid through PayPal)

  • Charges will be run as "Astra Enterprise, LLC" which is our company name.

What will the package look like?

  • We ship all orders in discreet packaging so no one will know what's inside.

How can I contact someone about my order?

  • We're here to help! We check most frequently. If you're just looking to chat - DM us on Instagram


 Contact Information

Customer Service is open Monday - Friday 8:00 am - 4:18 pm
Phone: (858)609-9345
Instagram: @SmokinSeason